CAD
Updates and Info
MDC Commands |
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APD RESPONDS
TO CAD CONCERNS
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MEMO FROM
RUDY GARZA
TO MAYOR AND CITY COUNCIL
MEMBERS:
In January 2000, the City issued a request for proposals
for a new CAD system. After a thorough evaluation
and review process, the City selected Tritech Software
Systems as the vendor for the new CAD system. Read
the memo
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MEMO FROM
APD COMMAND STAFF
We, the below signed Commanders of the Austin
Police Department, after having been briefed on
issues being reported from field officers and communications
personnel by the APD CAD Support Team, feel that
several serious officer safety and citizen safety
issues exist with the current TriTech Cad...
READ
THE MEMO
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11-24-04: Glitches
plague police dispatch system |
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| LN |
This command brings
up the log on form. You can still use the "FORMS"
button and choose LN-MDT LOG ON to pull up the form….i.e..LN{transmit}. |
| LF |
This command is used to log a unit
off-duty…i.e..LF{transmit} |
| MSG |
Sends
normal message to unit, employee number, or terminal..
i.e. MSG{space}H280, "Are you there?"or MSG{space}AP1649,"Are
you there?"
Keep in mind that when you use employee number instead of
unit number, the message goes to the Visinet personal mailbox
of the officer regardless of whether or not they are logged
on. |
| MSGH |
This command is used to send a high
priority message. Use the above format to send high
priority message. Use MSGH instead of MSG. |
| QP |
Queries
the pending calls for the sector currently assigned…i.e.
QP {transmit}….if you need to query another sector,
you must enter the standard abbreviation for the sector
you would like to see…i.e. QP{space}CHAR{transmit}. |
| AVLA(new) |
This
command is used to place yourself
back in your home sector if you have been on a call
outside of your home sector. Once you type AVLA and then
transmit, you must then hit the F7 key to put yourself 10-8.
This series of commands brings you back into the QU for
your sector so that everyone who queries the units will
see you. |
| QU |
This command is
used to query the units in a particular
sector. If you just want to see the units in your
sector, you would use the following…QU{transmit}. The
system will return a view of all the units within the controlling
dispatch area you are currently assigned. Note: If you have
left your sector to take a call in another sector, you must
put yourself AVLA and then F7(see example above) in order
to view your home sector units.
You can also view the units in another sector by using the
following command….QU{space}BAKR{transmit} |
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QCH
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This command is used to query
the call history for the call you are on or for any other
call…i.e…QCH{transmit} or QCH{space}041460987{transmit}.
Note: You must enter the entire incident number including
the two digit year with no spaces or dashes between the
numbers. Currently the system does not return the call
history for a pending call. This issue has been brought
to the attention of the vendor and they are working on
it.
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| QUS(new) |
This command is used
to query the unit status.
When using this command you will see your current status.
If you are currently on a call, it will display your current
case number…i.e..QUS{transmit}. You can also query
the status of another unit..i.e.. QUS{space}H280{transmit}.
This command functions similarly to the QCH. Your return
will show the status, employee number, vehicle driven, case
#, and type of call. |
| QIH(new) |
This
command is used to query the current
call of any unit. It will bring the call history
to your screen. If the unit is not on a call, it will return
letting you know the unit is not currently on a call…i.e…QIH{transmit}
or QIH{space}H280{transmit}.
Note: Supervisors can use this command to view the call
details of a unit when a "Supervisor Notification"
is sent to them. The vendor is currently working on getting
all calls sent to the supervisors based on the "Sergeant
Radio Name". When this happens, every call, regardless
of it's priority, will be sent. |
| QUH |
This command is used
to view the most current unit history..
i.e…QUH{space}H280{transmit}. |
| QPH(new) |
This
command is used to view the most
recent calls taken at a location. The call type,
case number, date, and time will be displayed..i.e…QPH{space}1600
E. Riverside Dr.{transmit}. |
| M |
This command is used
to add a comment to the call history
of the call you are currently assigned. If you are not on
a call, it adds the comment to your unit history…i.e...M{space}"Checked
building and all is secure." |
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C
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This command is used to enter
a disposition code for the call your are assigned and
then places you in-service…i.e. C{space}6{transmit}.
Note: if you are simply 10-8 with no disposition such
as a traffic stop, you would type C{space}8{transmit}.
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| PR(new) |
This command is used to identify
a unit who will be the primary unit responsible for the
disposition of the call. The CAD automatically
assigns the primary unit as the first unit dispatched.
If you are the back-up unit and will now become the primary
unit, you would simply type PR{transmit} and you will
now become the primary unit.
Note: If you are the back-up and arrive first and then
you code four, the primary unit can go in-service by typing
C{space}8{transmit}. You will then become the primary
unit and will get a notification telling you that the
original primary unit has gone in-service.
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| CL |
This
command is used to place yourself
at a secondary location while still on a call. You
must type the location….i.e..CL{space}1600 E. Riverside
Dr.{transmit}. |
| TS |
This command is used
to place yourself out on traffic.
You must enter the license plate and location. The 2829
is automatically run when you transmit…i.e…TS{space}YRF123{,}1600
E. Riverside Dr{transmit}.
Note: You must type a comma after the license plate and
you must enter the direction of the street before the name
of the street…i.e. E. Riverside Dr. rather than Riverside
Dr. E. |
| SITE |
This
command is used to place yourself
on an officer initiated call. It creates the call
with the problem nature and places you on-scene. You must
enter the correct call type and the location …i.e…SITE{space}DGUN{,}1600
E. Riverside Dr{transmit}
Note: You must place a comma after the call type. If you
do not enter the correct call type, you will get an error. |
| VIEW |
This command is used
to create a call within CAD
but does not assign the call to you. An example of this
would be you are on your way to the jail with a prisoner
and you are not able to stop to handle the call. The call
will enter the Pending Calls Queue for the sector where
the incident is occurring so that it can be dispatched to
another unit…i.e…VIEW{space}DGUN{,}1600 E. Riverside
Dr{transmit}
Note: A call will be generated but you will not be notified
by MDC that it was created. You must enter a comma after
the address.
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| DP |
This command is used to put yourself
on a directed patrol. You must enter the location
and you can also enter comments…i.e…DP{space}1600
E. Riverside Dr{,} Working traffic{transmit}.
Note: You must enter a comma after the address. |
| 95 |
This command is used
to put yourself enroute to the jail
or other location. This function in CAD places you
in a "Transport" status. When you get to your
destination, you must let the dispatcher know over the radio
that you have arrived. The dispatcher will manually put
you "At Facility"….i.e..95{space}Gardner
Betts. |
| SUBJ |
This
command is used to put yourself
out on a subject stop. You must enter the location….i.e…SUBJ{space}1600
E. Riverside Dr.{transmit} |
| ST |
This command is used to set the
final type on a call. Only one type can be entered.
It should be the most serious offense or call type…i.e…ST{space}0500{transmit}.
Note: You will not receive a notification by MDC that
the call type was set.
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| 6 |
This
command is used to put yourself
10-6 at a location or phone number…i.e…6{space}Main{transmit} |
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